Each and every Piedmont National employee is totally dedicated to satisfying the specific needs of every customer.  Delivering quality service is very much a part of our company culture and our  policy ensures that our employees understand how to deliver service that is above and beyond our customers’ expectations.

Piedmont National’s commitment to total customer satisfaction is based on the belief that if we show our customers that we value their business, then our customers will value the effort we put into providing them with the highest level of service and reward us with their loyalty.  Our executive management team understands that this commitment has to be a passion felt throughout the company.  The  approach is a philosophy that is driven from the top ranks of our company and touches every employee and every customer!

It is because of our dedication to providing an exceptional level of service to our customers that Piedmont National has become a leader in the packaging industry today.  Our success is attributed to our ability to deliver service and products we are proud of and an extraordinary team of employees who like coming to work everyday.  Our   policy contains specific, voluntary service commitments to a continuously high level of performance in all we do and to consistent improvements.  These commitments are specifically designed to reduce the possibility of us not reaching our customers’ expectations every time and will allow us to deal promptly with any service deficiencies. 

We want our customers to let us know how we’re doing by calling our  hotline toll-free at 1-800-966-6130.